Got Questions – Having Difficulties – Need to speak with someone?
NJES would like to make your online course experience a pleasant one.
For any of the following:
- If you have registered and did not receive confirmation.
- If you are having trouble connecting
- If you are have experienced an emergency and can not attend
- If you are experiencing technical difficulties.
- Registered but forgot to pay
- What to purchase a code update book or license exam prep book.
Please contact Don Clare either by email for non-urgent matters or for urgent matters call 732-859-5964. Calls durning course hours will be returned as soon as possible without disruption to our attendees.
If you are concerned about your connection, login early.
- Do I need proof to sign in? YES.
- Can I do this course on my cell phone? Yes, but not with NJES. It would not work well enough. Sorry.
- Can I enter the course once it has started? No.
- Do I need a camera on my computer? No, but you will need a smart phone or other device to prove your identity.
- What if I do not have identification? If you paid we will refund you ASAP.